News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

News

in Entertainment

Today in entertainment history: Oct. 20

madonna

A look back at the Hollywood headlines that went down in history.

in Entertainment

Former ‘American Idol’ contestant Joanne Borgella dead

joanneborgella

The singer/model passed away on Saturday, a year she was diagnosed with endometrial cancer.

in National

Human remains found in search for missing UVa. student

hannahgraham

Searchers looking for Hannah Graham found human remains in a rural area, five weeks after she was last seen.

in Entertainment

This weekend in entertainment history

springsteen

A look back at the Hollywood headlines that made history.

in National

Making headlines this week

AP956682787148

A look back on the week's biggest newsmakers and the stories you might have missed.